Business Transformation
Strengthen operating capabilities, raise productivity and create more efficient ways of working through technology, process improvement or new business capabilities.
NTUC CTC GRANT GUIDE
NTUC CTC Grant for AI & Business Automation in Singapore
Transform your business. Empower your workforce. Explore how the NTUC Company Training Committee (CTC) Grant may support qualifying AI, automation and digital transformation projects that improve productivity and create better outcomes for employees.
The CTC Grant is administered by NTUC's e2i. Agentic Workforce provides AI and automation services; we do not determine eligibility, approve grants or submit applications on behalf of customers.
Singapore entitiesEligible Singapore-registered organisations, subject to scheme exclusions and requirements.
CTC endorsement requiredForm a CTC and secure endorsement from its NTUC or worker representative.
Approval before work startsWait for the Letter of Award before work, purchases or deposits.
Business + workforce transformation
What Is the NTUC CTC Grant?
The grant supports eligible organisations that have formed a Company Training Committee and developed an endorsed transformation plan. The focus is on two outcomes achieved together: stronger business performance and better opportunities for workers.
Workforce Transformation
Redesign work and deliver committed benefits to affected Singapore Citizen or Permanent Resident employees, such as salary improvements, applicable skills allowances or communicated career development plans.
Buying AI software does not, by itself, establish eligibility. Proposals must demonstrate credible business and worker outcomes and meet the requirements assessed by e2i.
Eligibility
Who Can Apply?
Companies, societies, charities, social service agencies and other eligible organisations legally registered or incorporated in Singapore may apply, provided they meet the CTC and project conditions.
- Be registered or incorporated in Singapore. This is not limited to SMEs; eligible non-profit organisations may also qualify.
- Have formed a Company Training Committee. A CTC brings together management and NTUC or worker representatives.
- Obtain CTC endorsement. Your transformation or training plan must be endorsed by the CTC's NTUC/worker representative.
- Commit to worker outcomes. Affected local workers must receive at least one applicable outcome under the scheme's rules.
Qualifying project components
What Can the CTC Grant Support?
Depending on the approved transformation plan, relevant equipment, software, consultancy and training expenses may be supportable. Costs must be necessary for the approved project, incurred within its approved funding period and accepted by e2i.
Software & Technology
AI applications, workflow automation software and other digital systems that support an approved change in business operations.
Consultancy & Implementation
Relevant professional services that help an organisation design, implement and operationalise its endorsed transformation.
Training Linked to Transformation
Relevant in-house training and eligible external non-SkillsFuture Singapore-supported courses that equip employees for new or redesigned work.
Important: eligible training costs have separate rules.
e2i states in-house training support of S$9 per worker-hour and up to 70% support for eligible external non-SSG-supported courses, subject to caps and conditions. The same cost or project component cannot receive duplicate funding from other Government sources.
Illustrative AI transformation scenarios
Where AI & Automation Could Deliver Business and Worker Outcomes
The scenarios below illustrate how automation can be paired with practical job redesign. They are not confirmations of CTC Grant eligibility or funding approval.
Intelligent Invoice Processing
Capture supplier invoices, perform matching and route exceptions for review before posting to the finance system.
Workforce pathway: Develop accounts staff towards exception handling, financial control and analysis.
Explore related AI solutions →AI-Assisted Customer Operations
Handle routine enquiries and connect customer communications with CRM and service workflows, while escalating complex cases.
Workforce pathway: Reskill staff for complex customer engagement, quality assurance and service improvement.
Explore related AI solutions →Order Intake & Processing
Read customer purchase orders, validate product and pricing information and coordinate ERP updates and follow-ups.
Workforce pathway: Shift sales support teams towards order exception management and customer relationship activities.
Explore related AI solutions →Automated Supplier Workflows
Streamline supplier onboarding, purchase order confirmations and documentation checks with oversight for exceptions.
Workforce pathway: Equip procurement employees for supplier management, contract monitoring and spend insights.
Explore related AI solutions →Forecasting & Planning Support
Connect demand signals with inventory and production information to support faster, more consistent planning decisions.
Workforce pathway: Build planning and data interpretation skills, with employees retaining final decisions.
Explore related AI solutions →Employee Onboarding Automation
Coordinate forms, account setup, onboarding checklists and employee queries across existing systems.
Workforce pathway: Develop HR staff towards workforce development, employee experience and advisory work.
Explore related AI solutions →Plan before implementing
How to Prepare a CTC Grant Application
The applicant organisation works with NTUC or e2i and its CTC representatives to prepare the transformation plan. The applicant must submit the application directly; a vendor or external consultant cannot submit it on the applicant's behalf.
Form a Company Training Committee
Unionised organisations should contact their union. Non-unionised organisations can approach e2i for guidance on forming a CTC. See official guidance →
Develop an integrated transformation plan
Define the operational problem, proposed AI or automation solution, cost breakdown, expected productivity impact, employees affected, job redesign and committed worker outcomes.
Obtain CTC endorsement and consult e2i
Secure endorsement from the CTC's NTUC/worker representative and engage e2i to review the project scope and relevant grant requirements.
Submit directly through the e2i Grant Portal
Your organisation submits its own application, with the required project and supporting documents. Visit the e2i Grant Portal →
Receive the Letter of Award before starting
Only commence work, place orders or make deposits after the Letter of Award. Deliver the approved project and its committed worker outcomes within the approved funding period, then submit claims as required.
Do not confuse CTC Grant and EDGE application timing.
For the CTC Grant, e2i states that commencing any part of the project or paying a deposit before the Letter of Award can invalidate the project. Do not assume submission alone gives permission to begin.
EDGE has different application timing requirements. See our EDGE Grant guide before planning a project.
Technology partner
How Agentic Workforce Can Help
We help organisations turn operational challenges into realistic AI and automation projects—with measurable outcomes, appropriate human oversight and a clear delivery scope.
- Identify opportunities: Assess repetitive workflows, information flows, integrations and constraints.
- Define the solution: Map the future-state process, technical architecture and control points.
- Quantify business value: Establish baseline workload, productivity targets and operational KPIs.
- Support technical scoping: Provide relevant implementation details, commercial proposals and delivery planning.
- Implement approved work: Deliver and refine the AI or automation solution under the agreed project scope.
Frequently asked questions
CTC Grant FAQs for AI & Automation Projects
Can I receive 70% funding for any AI agent or automation project?
No. The grant can support up to 70% of qualifying costs for approved projects, but AI adoption alone is not enough. Your organisation must meet eligibility conditions, have a CTC-endorsed plan, and deliver both business and required worker outcomes. The approved amount may be lower.
Does my business need to be unionised?
No. Non-unionised organisations can work with e2i to establish a CTC. Unionised organisations typically engage their union. All applicants need the required CTC structure and endorsement.
Are SMEs and larger companies eligible?
Potentially, yes. The CTC Grant is not restricted to SMEs. Eligible companies and certain other Singapore-registered entities may apply, provided they satisfy the scheme's conditions. Excluded public-sector entities are not eligible.
Must every affected worker receive a pay rise?
Not necessarily. Applicable worker outcomes can include a wage increase, relevant skills allowance or an implemented Career Development Plan communicated to the worker. The precise options depend on whether the person is involved in the transformation project or a training-only component. Each affected local worker must receive at least one applicable committed outcome.
Can the grant support software implementation and employee training?
Potentially. Qualifying software, equipment, consultancy, related training and eligible non-SSG-supported courses may be supported where tied to the approved project. All cost items and timing are subject to e2i's assessment, the Letter of Award and applicable training caps.
Can we start our project after submitting an application?
No. e2i says projects that start in whole or part—including down payments—before the Letter of Award can be invalidated. Wait for approval and check the approved funding period before incurring costs.
Can we receive both EDGE and CTC funding for the same costs?
Do not assume costs can be funded twice. e2i explicitly prohibits receiving funding from another Government source for the same project or components. Ask the relevant programme administrators whether a separately scoped project is eligible under either scheme. For details about EDGE requirements, see our EDGE Grant guide.
Can Agentic Workforce submit my CTC Grant application?
No. e2i requires applicants to submit applications directly and rejects third-party submissions by consultants or representatives. We can discuss use cases and provide relevant technical and commercial project documentation; the organisation remains responsible for its grant application and worker commitments.
When does the CTC Grant application window close?
e2i's main CTC Grant page currently states that the application deadline has been extended to 31 March 2028. As some older FAQ text on the same page still mentions a previous date, verify the deadline with e2i before planning your project.
Official programme information: NTUC CTC Grant — e2i → · e2i Grant Portal →
Start with a practical use case
Discuss Your AI Transformation
Explore where AI and automation can improve the way your business operates, which processes need to change and what your team could do next. We can help shape the technical scope—not guarantee or manage grant approval.
This independent information page is not affiliated with NTUC or e2i. Funding eligibility, approved costs, grant quantum and application requirements are governed by the relevant agency's prevailing rules. Last reviewed: 27 October 2026.