Why Singapore SMBs need agentic workforce?
According to the National Business Survey conducted by the Singapore Business Federation, the top challenges perennially faced by Singapore businesses are all manpower related, namely:
- Increase in business costs in an inflationary environment, of which wages constitute a significant proportion
- Availability of manpower in resource-constrained Singapore where our only asset is human talent
- Retention of manpower, particularly among millennials and Gen Z who may have different career aspirations
- Prevailing foreign worker policies as businesses struggle to find Singaporean workers who are willing and able to take on the available roles
Against this backdrop, Singapore companies need to invest in technology to automate the mundane, menial tasks so that they can do more with less. Specifically, by investing in AI agents, companies can now address these perennial manpower challenges head-on while building resilience and agility for the future.
Do you know?
- 87% of SMB leaders in Singapore with AI say it increases revenue (source: Salesforce)
- 65% of Singapore business leaders worry that they'll be left behind if they don't use AI (source: ABBYY)
- About 2 in 3 Singapore businesses have adopted or plan to adopt AI in the next 12 months (source: Singapore Business Federation)
- 53% of millennials and 47% of Gen Z in Singapore are receptive to the use of AI agents (source: Salesforce)
- Consumers in Singapore would work with an AI agent to avoid repeating themselves (44%) and receive faster service (39%) (source: Salesforce)
- Only four in 10 Singaporean companies view their AI applications as truly transformative (source: Digital Realty)
Benefits of Agentic AI for Singapore SMBs
Improves productivity
as AI agents operate 24/7 with minimal downtime
Reduce compliance costs and risks
by eliminating risks of human errors
Improves employee engagement
by removing mundane, menial tasks from them

Flexibility to scale up and down
your agentic workforce depending on business requirements

Reduce manpower costs
as each AI agent costs only a fraction of a full-time equivalent

Improves customer experience
with faster and personalized services
What are the best AI agents in Singapore?
How to get started with AI agents
Get started with out 4-step FastTrack Agent Onboarding (FAO) methodology
Document
Participate in a focused 2-hour workshop, either in person or virtually. During this session, we will document your use case, observe the process in action, and gather sample data and formats.
(0.5 days)
Define
Using your sample data, we will create the Standard Operating Procedures (SOP) document and define the required actions to interact with your enterprise applications.
(1 week)
Demonstrate
We will showcase the AI Agent to your team to ensure it aligns with your use case and requirements. Together, we’ll establish clear success criteria for the agent's performance.
(0.5 days)
Deploy
Leveraging real data and your systems, we will finalize and deploy the AI agent. Post-deployment, we will monitor and fine-tune the AI Agent to ensure optimal performance.
(time varies)
Don't get left behind in the AI revolution!
With Agentic Workforce, every small business can now become a big company. Access to talent and resources has been truly democratized.