From brittle bots to resilient AI: The future of your workforce is agentic
Upgrade your legacy RPA bots to intelligent AI agents. Unlock true automation that adapts to your dynamic business environment, delivering outcomes with unparalleled performance and autonomy.
Why upgrade from RPA bots to AI agents?
Robotic Process Automation (RPA) is effective for automating simple, repetitive, and structured tasks. However, real-world business processes are rarely that straightforward. The limitations of RPA become apparent when faced with:
- Rigid, rule-based limitations: RPA bots struggle with exceptions and require stable, unchanging processes.
- High maintenance overhead: Even minor UI changes or process updates can break RPA bots, leading to significant maintenance efforts.
- Inability to handle unstructured data: RPA is limited to structured, electronic inputs, which is not reflective of most business data.
The emergence of Agentic AI—intelligent agents that can reason, plan, and act autonomously—offers a superior approach to automation.
The benefits of transitioning to AI Agents are clear:
- Increased Straight-Through Processing: Handle a wider range of tasks without human intervention.
- Reduced Exception Rates: Minimize errors and the need for manual overrides.
- Improved Cycle Time: Accelerate your business processes from end to end.
- Automation of Complex Processes: Tackle tasks previously considered too complex for automation.
Do you know?
50%
of initial RPA projects fail to scale effectively across the enterprise, often due to the high cost of maintenance and the complexity of managing a large bot workforce. [Source: Gartner]
40%
of a company's automation budget are spent just on 'break-fix' maintenance for traditional RPA bots. [Source: Forrester Research]
480 hours
On average, an RPA bot requires maintenance after every 480 hours of operation, often due to changes in the underlying applications or environment. [Source: Deloitte]
Chose your path forward: Two proven approaches
Every business has a unique automation landscape. We offer two distinct approaches to help you transition from RPA bots to AI agents, ensuring the solution aligns perfectly with your goals, budget, and existing infrastructure.
1. Upgrade: Enhance your RPA automation with Agentic AI
This approach is ideal for businesses looking to leverage their existing investment in RPA while incrementally adding powerful AI capabilities. We augment your current RPA bots, turning them into "co-pilots" that can handle more complex scenarios and exceptions.
- Best for: Processes that are largely stable but need to handle process variability or unstructured data/documents.
- Key Benefit: Faster time-to-value and lower initial investment.
- Outcome: Your existing RPA bots become smarter, more resilient, and capable of handling a wider range of tasks with less human oversight.
2. Replace: A full transition to autonomous AI agents
For mission-critical processes that are brittle, costly to maintain, or require end-to-end autonomy, a full replacement is the most powerful option. We build new, dedicated AI agents from the ground up to take full ownership of the process.
- Best for: Complex, dynamic processes that are core to your business operations and require high levels of adaptability.
- Key Benefit: Unlocks maximum ROI, dramatically reduces long-term maintenance, and enables true straight-through processing.
- Outcome: A fully autonomous, resilient, and scalable agentic workforce that can adapt to business changes without constant redevelopment.
Our 6-step conversion methodology
We follow a proven 6-step methodology to ensure a seamless transition from RPA to AI Agents:
1. Rapid Assessment:
We begin by taking inventory of your existing RPA bots. We'll document and score process complexity, map your systems and credentials, and identify current failure points to create a clear baseline.
2. Prioritization:
Together, we'll identify 2-3 high-impact processes for a pilot program. We will also define measurable KPIs and SLAs to track success and ROI.
3. Agent Architecture:
We design the blueprint for your new AI agents, including their goals, tools, memory, and operational policies to ensure they align with your business objectives.
4. Conversion & Tooling:
Our experts map your legacy RPA activities to agentic tools. We replace brittle UI-based automation with robust APIs for a more resilient and scalable solution.
5. Guardrails & Testing:
We implement safety policies, develop comprehensive test suites for all scenarios (both common and edge cases), and establish an evaluation harness with cost limits to ensure reliable and safe operation.
6. Pilot & Scale-Out:
We deploy the AI agents in a phased approach, starting with shadow mode and progressing to assisted and fully autonomous operation. We provide detailed runbooks and observability tools to ensure a smooth rollout and easy management.
Ready to future-proof your automation program?
Let's assess your current RPA landscape and co-design an agentic roadmap that delivers immediate value and a clear return on investment.