The 7 Tenets of Process Intelligence

Every business ultimately comes down to people, processes, and technology. 

 While human capital and digital transformation often dominate management’s attention, too many leaders still treat their internal processes as black boxes. 

 What’s needed is a practical framework to: 

🔍 Illuminate how work actually flows (vs. how we imagine it does) 

📊 Use analytics to prioritize improvements that deliver measurable ROI 

🤖 Reinforce changes with automation and AI — while monitoring in real time and predicting outcomes before they happen 

That’s where the 7 Tenets of Process Intelligence come in: 

1. Process Discovery — Visualize your “as-is” workflows with process and task mining for full transparency 
2. Process Analysis — Pinpoint the biggest opportunities for improvement with data-driven insights 
3. Process Improvement — Simplify, standardize, and streamline to drive both efficiency and effectiveness 
4. Process Automation — Free your teams from repetitive tasks by leveraging automation and AI 
5. Process Monitoring — Ensure processes perform as designed through continuous monitoring 
6. Process Prediction — Anticipate the impact of changes with predictive analytics
7. Process Simulation — Test and validate initiatives in a risk-free environment before scaling 

Process Intelligence — or Process AI — is not just another buzzword. It’s a discipline for continuous performance improvement, ensuring that automation delivers real value instead of simply scaling inefficiencies. 

👉 How are you embedding process intelligence into your automation journey today? 

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